FAQS
Welcome to our FAQ page! Here you can find answers to some of the most common questions we receive from our customers If you can't find what you're looking for, don't hesitate to contact us and'll be happy to assist you.
FAQS
Payments
When it comes to payments, we offer the convenience of both and card options. You can choose to pay at the time of or product delivery, whichever works best for you. We strive to make the payment process as easy and hassle-free as possible for our valued customers.​​​​​​
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Contact Options
Thank you for reaching out to us! We would love to hear from you You can contact us phone, email or Facebook. Our team is always ready to assist you in any we can.
Return Policies
We understand that sometimes things don't work out. If you are unsatisifed with your purchase, you can return it within 14 days of receipt for a full refund. Please note that the must be in its original condition and packaging, and you will be responsible for the return shipping costs if necessary. Once we receive the item, we will issue a refund to your original form of payment.
Warranties
At our company, we offer warranties for our products that vary depending on the item you purchase. All information will be given on order or quote.
Shipping Information
At AJS, we offer delivery a delivery services within the company, collection, or arranging a carrier service, to suit your individual needs. We understand the importance of timely and reliable shipping, and we strive to provide the best service possible to our customers.
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Call-Outs
If you require the assistance of our engineers, please note that there will be a charge of £55 for call-outs. We strive to provide the best service possible and this fee covers the costs associated with dispatching our team. Thank you for being so understanding.